In order to participate in the global economy
and compete against companies that are advantaged by overseas production,
businesses are looking to find ways to reduce cost, improve quality and
increase productivity. For this reason, businesses are implementing lean
manufacturing, which allows for improvements in productivity while increasing
the quality of the output. Lean manufacturing systems use minimal amounts of
resources to produce high volume of high-quality goods with some variety,
allowing companies to make better use of available resources.
The 5S process is one of the most fundamental
and widely applied components of lean manufacturing. Its application is simple,
involving basic common sense; however, the advantages cannot be underestimated
due to its simplicity. Once implemented a 5s system can be the stabilizing
force underlying a lean manufacturing strategy.
The 5s system derives its name from the five Japanese
words which define the process, they are: seiri, seiton, seiso, seiketsu and
shitsuke. Translated into English they are: sort, set in order, shine,
standardize and sustain. The guiding principles underlying the 5S system
involve organization, cleanliness and standardization. Overall workplace cleanliness,
created by removing waste from the work area, promotes internal organization
and enhances visual communication. By reducing wasted time and materials,
productivity is increased along with safety and costs are reduced. The
following is a list of the most obvious benefits which can be derived from
implementation of the 5s system.
The Benefits of the 5s System
Increases
in productivity:
Reduces lead times thereby
improving product delivery times
Reduces equipment
downtime, maintenance and cycle time
Improves daily and shift
startup times and reduces changeover time
Reduces the amount of time
wasted searching for tools and equipment
Increases
in quality:
Improves quality by
reducing the amount of errors/defects
Implements standardization
thereby achieving output consistency
The pleasantries of the
simplified work environment increases employee moral
Reduction
in cost:
Provides cost-savings by
reducing inventory, storage fees and space requirements
Improves safety thereby
reducing the cost of worker injuries
Reduces the amount of
scrap thereby reducing production cost
The system as a whole minimizes waste and
improves efficiency by ensuring that workers are spending time doing productive
task rather than looking for misplaced tools, sorting unnecessary through
stacks of waste material or rearranging the work environment at the change of
shifts.
One
of the great aspects of implementing a 5s system is that it can be done today
and everyone can participate. Furthermore, all businesses and all departments
can benefit from the 5s system. Manufacturing and industrial plants have the
greatest applications; however, its use is not limited to production areas.
Office and administration areas, information or data flow hubs, retail space
and service delivery systems can also achieve productivity gains from its
implementation. The bottom line advantage to any company is an increase in
profits and a maximization of shareholder wealth.
Implementing
The System Into Your Workplace.
The
following is an overview of the components and philosophy behind each of the
five steps. Although application is specific to each company’s processes, the
steps are broad based and uniform in nature and the end result is the same.
Sorting
(Seiri).
The first step in the process is known as red
tagging. This step involves sorting through the items in the workplace and
placing a red tag on those that are not required to complete a work task. The
tagged equipment, tools, supplies and materials are moved to a central holding
area for future evaluation. Items that are used infrequently may be stored
directly outside the immediate work area; obsolete jigs, molds, fixtures, scrap
material, waste and other unused materials are discarded. Consideration is not
given to whether you may use the item someday, if it is not needed it is thrown
away.
This step results in a better allocation of valuable
resources, as additional floor space becomes available once the unnecessary
items are removed from the area. Furthermore, the process forces inspection of
the items thereby recognizing the need to repair or elimination broken or
obsolete equipment and tools.
Set
in order, (seiton).
This vital step promotes efficiency by
creating work areas that are neat, uncluttered and organized. It involves the
organizing, arranging and effectively storing items. The questions indicative
of this step are: 1.) What are the items needed to perform the task? 2.) Where
should the items be located to facilitate retrieval and usage? 3.) What is the
quantity of items which need to be readily accessible?
The
founding principles are based on methodical storage of items. Each article has
a predetermined location of which it remains there until use and is immediately
returned to after use. Labeling and other identifying methods are part of this
systemic organization process. Work areas, storage and finished goods areas,
tools, equipment and files are all clearly labeled. Manuals and books are
placed on bookcases for quick identification and access. Floors are painted so
waste materials and dirt can be easily spotted. The goal is to reduce the
amount of time searching for items as well as the amount of physical effort in
retrieving items, especially those which are used frequently.
The
resulting reduction in lost time spent on non-productive task, leads to an
overall reduction in cost and greater output capacity.
Shine
(seiso)
The first two steps have resulted in an
uncluttered and organized work area. It is now time to thoroughly clean the
entire area. This includes all work surfaces, storage areas, machines, tools and
equipment. A clean, spot free environment aids in a visual awareness of
equipment failures. Regular cleaning and inspection should be upheld on a daily
basis to maintain results.
Both qualitative and quantitative results are experienced
by this important step. Employee pride and moral are improved when they work in
a clutter-free pleasant environment. The workers will be more apt to notice
faulty equipment, oil and coolant leaks, contamination, changes in equipment
vibration, breakage or misalignment, once debris and other unused materials
have been removed and the surfaces have been cleaned.
When recognized at it beginning stages,
machine failure can be immediately fixed preventing greater cost from
occurring. Malfunctioning equipment causes work stoppages and adds to
production cost, which affects bottom line profitability.
Standardize
(Seiketsu)
Best practices developed are recognized and
standardized. This is best-achieved buy including employees in the process.
Standards are key to low cost production which is made evident by the success
of companies like McDonald’s, Southwest Airlines and UPS.
Proper implementation means old habits must
be eliminated and replaced with new behavior patterns. This often requires some
form of enforcement until they become habitual. Visual reminders ands other
forms of communicating can be effective tools for enforcing new procedures.
Posters, posted procedures and other daily reminders can be utilized to help
employees adapt.
Sustain
(shitsuke)
Maintaining
the new system is vital; otherwise the cost and effort to develop the system
will have been wasted. A formal system should be pout in place to consistently
monitor the results to make sure the system is intact. Employee training and
communicating the new standards should be done on a regular basis. A special
program should be created for new hires to ensure they maintain the existing
system.
Once implemented the 5s system should raise the bar to a
new standard. However, it should not be expected that once implemented it would
be maintained without continuous effort. A follow-up procedure is a key
component to maintaining this level of excellence.
The Cost Of Implementing A 5s System
The complete system can be implementing
without adding any on-going production cost. The amount required depends
heavily on the current status of the facility. An initial investment in
man-hours, training, storage units, labeling systems and cleaning products can
be quickly recouped by increases in productivity, as wasted time looking for
supplies, materials and tools is eliminated. The effect of a clean and
organized work environment can provide companies with a competitive advantage
and communicate a positive message to both employees and customers.
The 5s system is simple and obvious; however, many
businesses have overlooked the benefits which can be gained through its
implementation. As American companies are forced to compete on a global basis,
embracing the 5 s system provides companies with an effective tool that cost
very little to implement but has the power to reap large financial rewards.